COMPLIMENTARY SHIPPING ON ALL ORDERS | VIEW COLLECTIONS | Crafted in the United States | Exquisite Textiles
Product Care
Keep It Shining!
Product Care
Caring for Your Avenue Stitch Pillows
At Avenue Stitch, every pillow is crafted with purpose, precision, and the finest materials. Proper care will help preserve the beauty, structure, and longevity of your investment. Please follow the guidelines below to maintain your pillows as timeless works of comfort and style.
General Care Guidelines:
- Handle with Care: Our pillows are made using luxury fabrics and hand-finished details. Always handle with clean hands and avoid rough surfaces or friction that may cause wear.
- Keep Out of Direct Sunlight: Prolonged exposure to direct sunlight may fade or weaken fabric fibers. Display your pillows in shaded or indoor spaces when possible.
- Rotate Regularly: To ensure even wear, we recommend rotating and fluffing your pillows periodically—especially those used daily.
Cleaning & Maintenance
Pillow Covers
Each Avenue Stitch pillow cover is sewn with meticulous detail and made from select textiles. Refer to the sewn-in care label for fabric-specific instructions. General recommendations:
- Spot Clean Only: For velvet, linen, silk, or other delicate fabrics, gently blot stains using a clean, damp cloth and mild detergent. Avoid rubbing.
- Professional Dry Cleaning Recommended: To maintain the integrity of color and texture, we strongly recommend dry cleaning your covers, especially those with embroidery, embellishments, or structured seams.
Inserts:
- Down & Feather Inserts: Fluff regularly to maintain shape. Spot clean as needed and air out occasionally.
- Vegan & Hypoallergenic Inserts: Machine washable on gentle cycle in cold water (if specified). Air dry completely before reinserting.
Storage Tips
- Store Flat or Loosely Wrapped: Do not compress your pillows for long periods. If storing, use a breathable cotton bag—never plastic—to avoid moisture buildup.
- Climate Control: Store pillows in a cool, dry area away from direct sunlight and humidity to prevent mold or mildew.
Fabric-Specific Notes:
- Linen: Naturally breathable and durable. Avoid over washing to retain softness. Wrinkling is part of its relaxed charm.
- Velvet: Use a soft brush to revive pile. Avoid water saturation, which can mark the surface.
- Silk: Keep away from moisture and oils. Dry clean only. Avoid direct contact with sharp objects or rough textures.
- Cotton: Spot clean with mild soap and water. Some cottons may shrink if exposed to heat.
Care & Longevity: Outdoor Collection
Your outdoor pillows are designed to endure—but a little care goes a long way in preserving their beauty.
General Care
- Brush off dirt and debris regularly
- Spot clean with mild soap and water
- Rinse thoroughly and air dry completely
Deep Cleaning
- Use a gentle fabric cleaner or diluted soap solution
- Lightly scrub with a soft brush
- Rinse and allow full air drying
Weather Guidance
- Safe for sun, humidity, and light rain
- Not designed for prolonged saturation or standing water
- Store or cover during heavy storms or extended non-use
Storage
- Store in a dry, ventilated area
- Avoid sealed plastic containers (traps moisture = bad decisions)
- Use breathable storage bags if possible
Insert Care
- Outdoor inserts are moisture-resistant but not waterproof
- Allow full drying if exposed to water
- Replace inserts periodically for best appearance
Quality Assurance
Each Avenue Stitch pillow undergoes rigorous quality checks before it reaches you. If you experience any material or craftsmanship concerns within the first 12 months, please refer to our Warranty Policy or contact our Customer Care team.
Questions? We’re Here to Help.
For additional care support or to inquire about cleaning a specific piece, please contact our Customer Experience team at:
Avenue Stitch
Crafted for comfort. Designed for life.™